{"id":189,"date":"2018-01-19T10:56:00","date_gmt":"2018-01-19T10:56:00","guid":{"rendered":"https:\/\/www.igadgetsworld.com\/news\/?p=189"},"modified":"2019-03-08T12:40:00","modified_gmt":"2019-03-08T12:40:00","slug":"whatsapp-business-walkthrough","status":"publish","type":"post","link":"https:\/\/www.igadgetsworld.com\/news\/whatsapp-business-walkthrough\/189\/","title":{"rendered":"WhatsApp Business Walkthrough: Simple, Feature Rich, and Quick"},"content":{"rendered":"<p>So after a lot of wait and trials, WhatsApp has finally rolled out the WhatsApp Business for Android. It is simply named as <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.whatsapp.w4b\" target=\"_blank\" rel=\"noopener noreferrer\">WhatsApp Business, now available on the Google Play Store<\/a> and can be installed for free. Currently, it is available in the US and UK, Mexico and Italy, and it will be rolled out in India soon. I just installed it, verified the phone number and set up a business account for our page (Well, haven&#8217;t set up the direct WhatsApp chat option on the page yet). But, here&#8217;s a sneak peek of what&#8217;s inside.<\/p>\n<h3>Little detail, no drastic changes in UI<\/h3>\n<h3><a href=\"https:\/\/www.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Start-SCreen.jpg\"><img decoding=\"async\" class=\"aligncenter wp-image-190\" src=\"https:\/\/www.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Start-SCreen.jpg\" alt=\"-\" width=\"399\" height=\"709\" title=\"-\" srcset=\"https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Start-SCreen.jpg 608w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Start-SCreen-169x300.jpg 169w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Start-SCreen-768x1365.jpg 768w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Start-SCreen-576x1024.jpg 576w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Start-SCreen-696x1237.jpg 696w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Start-SCreen-1068x1899.jpg 1068w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Start-SCreen-236x420.jpg 236w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Start-SCreen-473x840.jpg 473w\" sizes=\"(max-width: 399px) 100vw, 399px\" \/><\/a><\/h3>\n<p>Right when the app starts for the first time after you have just verified your number, you will see a &#8216;B&#8217; inside the WhatsApp logo, no more changes here!<\/p>\n<p>On the main WhatsApp screen as well, there are almost no changes compared to what we see on regular WhatsApp app for Android. Just that, it mentions WhatsApp Business on top.<\/p>\n<p><a href=\"https:\/\/www.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Main-Screen.jpg\"><img decoding=\"async\" class=\"aligncenter wp-image-191\" src=\"https:\/\/www.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Main-Screen.jpg\" alt=\"-\" width=\"467\" height=\"830\" title=\"-\" srcset=\"https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Main-Screen.jpg 608w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Main-Screen-169x300.jpg 169w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Main-Screen-768x1365.jpg 768w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Main-Screen-576x1024.jpg 576w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Main-Screen-696x1237.jpg 696w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Main-Screen-1068x1899.jpg 1068w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Main-Screen-236x420.jpg 236w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Main-Screen-473x840.jpg 473w\" sizes=\"(max-width: 467px) 100vw, 467px\" \/><\/a><\/p>\n<p>But as soon as you dive into the settings section on WhatsApp Business, you see some options taking you deeper and deeper into the main features of WhatsApp Business as compared to the standard app. There you get the options to edit your profile, where you can add information like address, business category, description, business hours, email address and website.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-192\" src=\"https:\/\/www.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Profile-Edit.jpg\" alt=\"-\" width=\"479\" height=\"1020\" title=\"-\" srcset=\"https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Profile-Edit.jpg 507w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Profile-Edit-141x300.jpg 141w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Profile-Edit-768x1636.jpg 768w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Profile-Edit-481x1024.jpg 481w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Profile-Edit-696x1483.jpg 696w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Profile-Edit-1068x2275.jpg 1068w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Profile-Edit-197x420.jpg 197w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Profile-Edit-394x840.jpg 394w\" sizes=\"(max-width: 479px) 100vw, 479px\" \/><\/p>\n<p>You can set away messages to let customers know when you&#8217;re not able to respond to their messages. You can turn it one at specific times during the day depending on business hours as well. This is a good feature for sure, and I guess many businesses will get benefitted from this feature of WhatsApp Business.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-193\" src=\"https:\/\/www.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Away-Messages_Main.jpg\" alt=\"-\" width=\"1280\" height=\"1136\" title=\"-\" srcset=\"https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Away-Messages_Main.jpg 1280w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Away-Messages_Main-300x266.jpg 300w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Away-Messages_Main-768x682.jpg 768w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Away-Messages_Main-1024x909.jpg 1024w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Away-Messages_Main-696x618.jpg 696w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Away-Messages_Main-1068x948.jpg 1068w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Away-Messages_Main-473x420.jpg 473w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Away-Messages_Main-946x840.jpg 946w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<p>You can also set greeting messages for customers those you didn&#8217;t have a conversation with for two weeks or for those who are contacting you for the first time! Ignore that &#8216;Bleh Bleh Bleh&#8217; part!<\/p>\n<p><a href=\"https:\/\/www.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Greeting-Messages.jpg\"><img decoding=\"async\" class=\"aligncenter wp-image-194\" src=\"https:\/\/www.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Greeting-Messages.jpg\" alt=\"-\" width=\"440\" height=\"782\" title=\"-\" srcset=\"https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Greeting-Messages.jpg 608w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Greeting-Messages-169x300.jpg 169w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Greeting-Messages-768x1365.jpg 768w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Greeting-Messages-576x1024.jpg 576w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Greeting-Messages-696x1237.jpg 696w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Greeting-Messages-1068x1899.jpg 1068w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Greeting-Messages-236x420.jpg 236w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Greeting-Messages-473x840.jpg 473w\" sizes=\"(max-width: 440px) 100vw, 440px\" \/><\/a><\/p>\n<p>Quick replies are something that is very useful for businesses as they can set a message and a shortcut in the following format-<\/p>\n<pre>\/shortcode--&gt; Message Body<\/pre>\n<p>Like here, I have set a message and shortcode &#8216;\/cat&#8217; so that as soon as I type \/c it will suggest this shortcode and if I tap it, I can send the message which says, <i>&#8220;Send us cat GIFs&#8221;<\/i><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-195\" src=\"https:\/\/www.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Quick-Replies.jpg\" alt=\"-\" width=\"414\" height=\"735\" title=\"-\" srcset=\"https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Quick-Replies.jpg 608w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Quick-Replies-169x300.jpg 169w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Quick-Replies-768x1365.jpg 768w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Quick-Replies-576x1024.jpg 576w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Quick-Replies-696x1237.jpg 696w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Quick-Replies-1068x1899.jpg 1068w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Quick-Replies-236x420.jpg 236w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Quick-Replies-473x840.jpg 473w\" sizes=\"(max-width: 414px) 100vw, 414px\" \/><\/p>\n<p>And the last and final option WhatsApp Business users get is the statistics, which is very useful for sending promotional messages and inform existing customers about new offers and deals. When a business owner sends a message, he can see the delivery and read count. In my case, I can&#8217;t see it because our lord <a href=\"https:\/\/www.igadgetsworld.com\/news\/author\/vamsinani24\/\" target=\"_blank\" rel=\"noopener noreferrer\">Vamsi<\/a> has turned &#8216;Read Receipts&#8217; off.<img decoding=\"async\" class=\"aligncenter wp-image-196\" src=\"https:\/\/www.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Statistics.png\" alt=\"-\" width=\"493\" height=\"876\" title=\"-\" srcset=\"https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Statistics.png 608w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Statistics-169x300.png 169w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Statistics-768x1365.png 768w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Statistics-576x1024.png 576w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Statistics-696x1237.png 696w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Statistics-1068x1899.png 1068w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Statistics-236x420.png 236w, https:\/\/cdn.igadgetsworld.com\/news\/wp-content\/uploads\/2018\/01\/WhatsApp-Business_Statistics-473x840.png 473w\" sizes=\"(max-width: 493px) 100vw, 493px\" \/><\/p>\n<p>That&#8217;s all you get as of now on WhatsApp Business. It is currently available in a few countries and it may arrive in India next week, considering the fact that WhatsApp has a huge user base in India and WhatsApp itself has acknowledged that businesses in India are already using WhatsApp to grow their businesses! It was just a small WhatsApp Business walkthrough to this new app by the IM Giant, we will provide more updates in case any new feature rolls out soon!<\/p>\n<!-- WP-Appbox (Version: 4.5.10 \/\/ Store: googleplay \/\/ ID: com.whatsapp.w4b) -->\n<div class=\"wpappbox wpappbox-00ed40ab24a31b04f64b87fb752427e8 googleplay colorful compact\">\n\t<div class=\"appicon\">\n\t\t<a target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/anon.to\/?https:\/\/play.google.com\/store\/apps\/details?id=com.whatsapp.w4b\"><img decoding=\"async\" src=\"\/\/play-lh.googleusercontent.com\/4LJ6f3U5wANt09KBlZ-F-YKooCQXTwHsa3vtTBFmsXWmNy-AdBEoHnWmyT0mGxh-1pQetlSoc9mIkRDJotQYbg=s128-h480-rw\" alt=\"WhatsApp Business\" title=\"-\"><\/a>\n\t<\/div>\n\t<a target=\"_blank\" rel=\"nofollow noopener\" class=\"applinks\" href=\"https:\/\/anon.to\/?https:\/\/play.google.com\/store\/apps\/details?id=com.whatsapp.w4b\"><\/a>\n\t<div class=\"appdetails\">\n\t\t<div class=\"apptitle\"><a target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/anon.to\/?https:\/\/play.google.com\/store\/apps\/details?id=com.whatsapp.w4b\" class=\"apptitle\">WhatsApp Business<\/a><\/div>\n\t\t<div class=\"price\">\n\t\t\t<span class=\"label\">Price: <\/span>\n\t\t\t<span class=\"value\">Free<\/span> \n\t\t\t<span class=\"rating\"><div title=\"5 of 5 stars\" class=\"rating-stars stars-colorful stars50\"><\/div><\/span>\n\t\t<\/div>\n\t<\/div>\n<\/div><!-- \/WP-Appbox -->\n","protected":false},"excerpt":{"rendered":"So after a lot of wait and trials, WhatsApp has finally rolled out the WhatsApp Business for Android.&hellip;\n","protected":false},"author":4,"featured_media":198,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"csco_singular_sidebar":"","csco_page_header_type":"","csco_appearance_grid":"","csco_page_load_nextpost":"","csco_post_video_location":[],"csco_post_video_location_hash":"","csco_post_video_url":"","csco_post_video_bg_start_time":0,"csco_post_video_bg_end_time":0,"footnotes":""},"categories":[115,116],"tags":[112,113,114,110,111],"class_list":{"0":"post-189","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-android","8":"category-apps","9":"tag-android","10":"tag-apps","11":"tag-walkthrough","12":"tag-whatsapp","13":"tag-whatsapp-business","14":"cs-entry","15":"cs-video-wrap"},"_links":{"self":[{"href":"https:\/\/www.igadgetsworld.com\/news\/wp-json\/wp\/v2\/posts\/189","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.igadgetsworld.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.igadgetsworld.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.igadgetsworld.com\/news\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.igadgetsworld.com\/news\/wp-json\/wp\/v2\/comments?post=189"}],"version-history":[{"count":0,"href":"https:\/\/www.igadgetsworld.com\/news\/wp-json\/wp\/v2\/posts\/189\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.igadgetsworld.com\/news\/wp-json\/wp\/v2\/media\/198"}],"wp:attachment":[{"href":"https:\/\/www.igadgetsworld.com\/news\/wp-json\/wp\/v2\/media?parent=189"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.igadgetsworld.com\/news\/wp-json\/wp\/v2\/categories?post=189"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.igadgetsworld.com\/news\/wp-json\/wp\/v2\/tags?post=189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}